pguyard
15/12/2015, 16h39
Salut à tous,
Je veux savoir s'il est possible de configurer une file d'attente pour faire en sorte que si un appelant a appelé 3 fois de suite 3 agents différents sans que ceux-ci puissent décrocher son appel, l'appelant est routé vers la destination de baculement?
Par exemple:
-- Executing [1@ext-queues:40] Queue("SIP/531004-0000001f", "1,t,,,60,,,,,") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531002
-- SIP/531002-00000020 is ringing
-- SIP/531002-00000020 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531002 in all queues since they failed to answer on queue 1.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531005
-- SIP/531005-00000021 is ringing
-- SIP/531005-00000021 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531005 in all queues since they failed to answer on queue 1.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531007
-- SIP/531007-00000022 is ringing
-- SIP/531007-00000022 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531007 in all queues since they failed to answer on queue 1.
Après cela, je veux que l'appelant puisse quitter la file d'attente si possible, comment puis-je configurer cela?
Merci d'avance,
Pierre
Je veux savoir s'il est possible de configurer une file d'attente pour faire en sorte que si un appelant a appelé 3 fois de suite 3 agents différents sans que ceux-ci puissent décrocher son appel, l'appelant est routé vers la destination de baculement?
Par exemple:
-- Executing [1@ext-queues:40] Queue("SIP/531004-0000001f", "1,t,,,60,,,,,") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531002
-- SIP/531002-00000020 is ringing
-- SIP/531002-00000020 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531002 in all queues since they failed to answer on queue 1.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531005
-- SIP/531005-00000021 is ringing
-- SIP/531005-00000021 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531005 in all queues since they failed to answer on queue 1.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/531007
-- SIP/531007-00000022 is ringing
-- SIP/531007-00000022 is ringing
-- Nobody picked up in 10000 ms
-- Auto-Pausing Queue Member SIP/531007 in all queues since they failed to answer on queue 1.
Après cela, je veux que l'appelant puisse quitter la file d'attente si possible, comment puis-je configurer cela?
Merci d'avance,
Pierre