Messagerie aucun message

[hugocholet]

bonsoir,
je vous contact car j'ai remarqué ma messagerie à un petit soucis avec ma messagerie vocale, J'utilise Asterisk + freepbx, elle ne prend pas mes messages, mes clients m’appelle, ils tombent bien sur ma messagerie, bip tout, la femme dis bien message enregistrer. Mais quand moi je vais voir, soit par le tel avec le code de prog ou par l'interface web, aucun message.
Est ce un problème connu?
Merci de votre aide,

[hugocholet]

quel est la commande ou je peux tracer l'appel sur messagerie?

[hugocholet]

+1 up

[Reaper]

Bonjour, la commande pour tracer les appels il faut utiliser la même commande, c.a.d asterisk -rvvvvvvvvv

[hugocholet]

-- Goto (macro-vm,s-NOANSWER,1)
-- Executing [s-NOANSWER@macro-vm:1] Macro("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "get-vmcontext,0285455001") in new stack
-- Executing [s@macro-get-vmcontext:1] Set("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "VMCONTEXT=default") in new stack
-- Executing [s@macro-get-vmcontext:2] GotoIf("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "0?200:300") in new stack
-- Goto (macro-get-vmcontext,s,300)
-- Executing [s@macro-get-vmcontext:300] NoOp("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "") in new stack
-- Executing [s-NOANSWER@macro-vm:2] VoiceMail("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "0285455001@default,u""") in new stack
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'vm-theperson.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/0.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/2.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/8.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/5.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/4.gsm' (language 'fr')
-- <SIP/Ovh_xxxxxxxxxxxxx-0000021b> Playing 'digits/5.gsm' (language 'fr')
-- <SIP/Ovh_xxxxxxxxxxxxx-0000021b> Playing 'digits/5.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/0.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/0.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'digits/1.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'vm-isunavail.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'vm-intro.gsm' (language 'fr')
-- <SIP/Ovh_outxxxxxxxxxxxxx-0000021b> Playing 'beep.gsm' (language 'fr')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/0285455001/tmp/yu4yVx format: wav, 0xb72a32a0
-- User hung up
== Parsing '/var/spool/asterisk/voicemail/default/0285455001/INBOX/msg0000.txt': == Found
== Spawn extension (macro-vm, s-NOANSWER, 2) exited non-zero on 'SIP/Ovh_outxxxxxxxxxxxxx-0000021b' in macro 'vm'
== Spawn extension (ext-local, vmu0285455001, 1) exited non-zero on 'SIP/Ovh_outxxxxxxxxxxxxx-0000021b'
-- Executing [h@ext-local:1] Macro("SIP/Ovh_outxxxxxxxxxxxxx0033972391974-0000021b", "hangupcall,") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "1?theend") in new stack
-- Goto (macro-hangupcall,s,3)
-- Executing [s@macro-hangupcall:3] ExecIf("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "0?Set(CDR(recordingfile)=)") in new stack
-- Executing [s@macro-hangupcall:4] Hangup("SIP/Ovh_outxxxxxxxxxxxxx-0000021b", "") in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/Ovh_outxxxxxxxxxxxxx-0000021b' in macro 'hangupcall'
== Spawn extension (ext-local, h, 1) exited non-zero on 'SIP/Ovh_outxxxxxxxxxxxxx-0000021b'
> doing dnsmgr_lookup for 'sip.ovh.fr'
> doing dnsmgr_lookup for 'sip.ovh.fr'
> doing dnsmgr_lookup for 'sip.ovh.fr'
localhost*CLI>

Voici mes logs, qu'est ce qui ne fonctionne pas dans ma messagerie?

[hugocholet]

C'est bon c'est régler.
Merci