Appel externe xivo non routé vers alcatel

[seb]

Bonjour,

Je viens de connecter un Alcatel omnipcx sur le Xivo en mode SIP.

Depuis un poste connecté sur l'alcatel je peux joindre n'importe quel numéro mobile/fixe externe. Par contre depuis l'extérieur je ne peux pas joindre le poste derrière l'Alcatel.

J'ai le message "Votre correspondant est momentanément injoignable !"

[Nov 10 11:29:27] ---
[Nov 10 11:29:27]     -- Called SIP/b35lsd
[Nov 10 11:29:28]
[Nov 10 11:29:28] <--- SIP read from UDP:AAA.BBB.CCC.DDD:63935 --->
[Nov 10 11:29:28] SIP/2.0 100 Trying
[Nov 10 11:29:28] To: <sip:b35lsd@192.168.1.220;transport=UDP>
[Nov 10 11:29:28] From: <sip:06773xxxxx@XXX.XXX.XXX.XXX>;tag=as06ff393b
[Nov 10 11:29:28] Call-ID: 20a35a9d250f7209091057be687bf8b4@XXX.XXX.XXX.XXX:5060
[Nov 10 11:29:28] CSeq: 102 INVITE
[Nov 10 11:29:28] Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;received=XXX.XXX.XXX.XXX;branch=z9hG4bK7f4f283c;rport=5060
[Nov 10 11:29:28] Content-Length: 0
[Nov 10 11:29:28]
[Nov 10 11:29:28]
[Nov 10 11:29:28] <------------->
[Nov 10 11:29:28] --- (7 headers 0 lines) ---
[Nov 10 11:29:28]
[Nov 10 11:29:28] <--- SIP read from UDP:AAA.BBB.CCC.DDD:63935 --->
[Nov 10 11:29:28] SIP/2.0 404 Not Found
[Nov 10 11:29:28] Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, NOTIFY, PRACK, UPDATE
[Nov 10 11:29:28] User-Agent: OXO101/041.001 GW_100/046.001
[Nov 10 11:29:28] Reason: Q.850;text=" Unallocated Number";cause=1
[Nov 10 11:29:28] To: <sip:b35lsd@192.168.1.220;transport=UDP>;tag=da406d4c4f5303fcc9f4ef53c6d81c06
[Nov 10 11:29:28] From: <sip:06773xxxxx@XXX.XXX.XXX.XXX>;tag=as06ff393b
[Nov 10 11:29:28] Call-ID: 20a35a9d250f7209091057be687bf8b4@XXX.XXX.XXX.XXX:5060
[Nov 10 11:29:28] CSeq: 102 INVITE
[Nov 10 11:29:28] Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;received=XXX.XXX.XXX.XXX;branch=z9hG4bK7f4f283c;rport=5060
[Nov 10 11:29:28] Content-Length: 0

[Nov 10 11:29:28]     -- Executing [pickup@xivo-pickup:3] Wait("SIP/SIP-0000004e", "1") in new stack
[Nov 10 11:29:29]     -- Executing [pickup@xivo-pickup:4] Set("SIP/SIP-0000004e", "XIVO_PICKEDUP=1") in new stack
[Nov 10 11:29:29]     -- Executing [pickup@xivo-pickup:5] Return("SIP/SIP-0000004e", "") in new stack
[Nov 10 11:29:29]     -- Executing [unreachable@user:2] GotoIf("SIP/SIP-0000004e", "0?busy") in new stack
[Nov 10 11:29:29]     -- Executing [unreachable@user:3] Playback("SIP/SIP-0000004e", "user-unreachable") in new stack
[Nov 10 11:29:29]     -- <SIP/SIP-0000004e> Playing 'user-unreachable.slin' (language 'fr_FR')

Est-ce un problème de configuration sur l'Alcatel ?

Merci